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Mentoring Sessions with Colin Neill – Customer Service ‘The Disney Way’

May 24, 8:00 am - Jun 7, 11:00 am

Colin Neill is ex Supply Chain Director with Diageo, formerly a Director at Renfrewshire Chamber, Renfrewshire Leisure and Past President of Cricket Scotland.

You will learn from these sessions what is world class customer service and how to apply the principles to your business. If your business deals with customers then these sessions are for you. Using his experience of implementing world class customer service across Diageo and his experience of learning all about how Disney manage their customer service – Colin will make these group sessions informative, value adding, fun & memorable for all the right reasons.

The group will meet 3 times starting on the morning of Friday 24th May at the Chambers offices in Paisley at Glasgow Airport. You must aim to attend all sessions.
Organisations must have been in business for 1 year and have aspirations to grow turnover.

Places limited to 12 max

Session 1) Friday 24th May 8.30am – 11am Arrival and Breakfast from 8am
Session 2) Friday 31st May 8.30am – 11am
Session 3) Friday 7th June 8.30am -11am

These sessions are delivered under the Business Mentoring Programme – a partnership between Scottish Chambers and Scottish Enterprise.
These sessions are open to members & non-members from Renfrewshire, East Ren, Inverclyde, Dunbartonshire & Helensburgh.

To book a place please contact Mentoring Executive Stuart Murray on smurray@renfrewshirechamber.com Tel 0141 847 5458 or Bob Grant on bgrant@renfrewshirechamber.com

Spaces limited on a first come first served basis.

Event Details

Start:
May 24, 8:00 am
End:
Jun 7, 11:00 am
Event Category:
Venue
Renfrewshire Chamber
Bute Court, 2 St Andrews Drive, Glasgow Airport PA3 2SW
Phone:
0141 847 5450

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